Terms of Service
Effective date: March 1, 2026 · Last updated: March 1, 2026
1. Acceptance
By creating an account or using ClauseWarn ("the Service"), you agree to these Terms of Service ("Terms"). If you are using ClauseWarn on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Service Description
ClauseWarn is an AI-powered contract intelligence platform. You upload vendor contracts (PDF), and our AI extracts critical dates, financial terms, and risk factors. The platform provides a dashboard with countdown timers, automated alerts, and risk scoring.
ClauseWarn is a tool that assists with contract management. It does not provide legal, financial, or professional advice. AI extraction results should always be reviewed by a qualified person before making business decisions.
3. Accounts
- You must provide a valid email address to create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- Each account belongs to one organization. One user is the organization owner.
- You must be at least 18 years old to use ClauseWarn.
- You must not create accounts for the purpose of abusing free trials or circumventing usage limits.
4. Free Trial
New accounts receive a 14-day free trial with limited usage (3 uploads per month, 3 active contracts, 20 pages per contract). At the end of the trial, you may subscribe to a paid plan to continue using the Service. If you do not subscribe, your account will remain accessible but you will not be able to upload new contracts or modify existing data until you subscribe.
5. Payments and Billing
- Paid plans are billed monthly or annually via Stripe.
- Prices are listed on our pricing page and may change with 30 days' notice.
- Annual plans are billed upfront for the full year at a 20% discount.
- You can manage your subscription, update payment methods, and download invoices via the Stripe Customer Portal.
- Cancellations take effect at the end of the current billing period. No partial refunds for unused time.
- Upload counts reset on a 30-day rolling cycle. Deleting a contract does not free up an upload slot.
6. Usage Limits
Each plan has limits on uploads per month, active contracts, and maximum pages per contract. These limits are enforced at upload time. Exceeding a limit will block the upload until the limit resets or you upgrade your plan. Current limits are listed on our pricing page.
7. Your Data
- You own your data. Contracts you upload and the extracted data belong to you (or your organization).
- You grant ClauseWarn a limited license to process your contract data solely for the purpose of providing the Service (extraction, alerts, dashboard, export).
- We do not sell, share, or use your data for advertising or AI model training. See our Privacy Policy for details.
- You can export all your data at any time via the data export feature.
- You can permanently delete your account and all associated data at any time.
8. AI Extraction Disclaimer
ClauseWarn uses artificial intelligence to extract information from contracts. While we strive for accuracy:
- AI extraction is not perfect. Results may contain errors, especially for scanned documents, complex contracts, or unusual formatting.
- Every extraction includes a confidence score. Low-confidence results should be reviewed manually.
- All extracted fields are editable. You are responsible for reviewing and correcting AI output before relying on it for business decisions.
- ClauseWarn does not guarantee that all renewal dates, notice periods, or financial terms are correctly extracted. We are not liable for missed deadlines, unwanted auto-renewals, or financial losses resulting from reliance on AI-extracted data without human verification.
9. Prohibited Use
You may not:
- Use ClauseWarn for any unlawful purpose
- Upload contracts you do not have the right to process
- Attempt to reverse-engineer, decompile, or extract source code from the Service
- Use automated tools to scrape, crawl, or overload the Service
- Resell or sublicense access to ClauseWarn without written permission
- Upload malicious files or attempt to compromise the Service's security
10. Availability and Support
We aim for high availability but do not guarantee 100% uptime. The Service may be temporarily unavailable for maintenance, updates, or unforeseen issues. We will make reasonable efforts to notify you of planned downtime. Support is available via email at support@clausewarn.com. Priority support is available on Business and Enterprise plans.
11. Limitation of Liability
To the maximum extent permitted by law, ClauseWarn and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Costs of unwanted contract auto-renewals
- Missed notice deadlines or periods
- Errors or omissions in AI-extracted data
- Loss of data (beyond reasonable backup and recovery measures)
Our total liability for any claim related to the Service shall not exceed the amount you paid for ClauseWarn in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify and hold harmless ClauseWarn and its operators from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
13. Termination
- By you: You can cancel your subscription at any time. You can delete your account and all data at any time.
- By us: We may suspend or terminate your account for violation of these Terms, non-payment, or abuse. We will provide reasonable notice when possible.
- Upon termination, your data will be deleted in accordance with our Privacy Policy.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or a notice in the app at least 30 days before the changes take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of Brazil, without regard to conflict of law provisions. For users in the EU, mandatory consumer protection laws of your country of residence apply to the extent they provide greater protection.
16. Contact
For questions about these Terms:
- Email: legal@clausewarn.com
- General support: support@clausewarn.com